Corporate Service Manager – Jakarta

Responsibilities : Maintaining productive relationship with personnel within Customer Service Department. Improving efficiency and effectiveness of all Customer Service Officer (CSO)

Responsibilities: 

  • Maintaining productive relationship with personnel within Customer Service Department.
  • Improving efficiency and effectiveness of all Customer Service Officer (CSO) and Technicians.
  • Monitoring and developing capabilities of current CSOs and Technicians.
  • Hiring additional capable CSO(s) and Technicians to grow customer coverage whenever necesarry.
  • Working closely with Sales Manager and Corporate Sales Manager to provide excellent customer service support to all Yuki customers and dealers.
  • Meeting customer service coverage and revenue target set by upper management to receive attractive incentives.
  • Report directly to Sales & Marketing Director.

Requirements :

  • Between 28 – 40 years old.
  • Must hold a bachelors (S1) degree.
  • At least 3 years experience managing customer service department.
  • Has prior experience developing CSOs.
  • Capable of driving motorcycle and car. Must own motorcycle/car.
  • Possess excellent leadership qualities.
  • Capable of interacting in English.
  • Proficient with Microsoft office.
  • Friendly and pleasant personality.
  • Has intergrity.
  • Placement : Jakarta only

Abilities:

  • Organized and detail-oriented.
  • Ambitious, result-oriented and productive.
  • Can work and focus under extreme pressure.
  • Comfortable with targets and deadlines.
  • Capable of monitoring and managing resources effectively and efficiently.
  • Can think out-of-the-box.

 

Admin Customer Service – Jakarta

Responsibilities : Support Customer Service Officer (CSO) dan Customer Service Manager (CSM) dengan melakukan aktivitas admin. Siapkan dokumentasi yang berhubungan dengan pemasangan produk YUKI

Responsibilities: 

  • Support Customer Service Officer (CSO) dan Customer Service Manager (CSM) dengan melakukan aktivitas admin.
  • Siapkan dokumentasi yang berhubungandengan pemasangan produk YUKI; warranty card dll.
  • Terima komplain konsumen dari Sales Department berupa email dan update Sales Department perihal tindakan yang dilakukan oleh Customer Service Department untuk menyelesaikan komplain konsumen.
Requirements :
  • Usia 20 – 30 tahun.
  • Minimal pendidikan SMU/SMK/D3/S1 di semua bidang.
  • Minimal 1 tahun pengalaman di bidang admin.
  • Memiliki Integritas.
Kompetensi:
  • Dapat bekerjasama dengan baik dengan rekan kerja.
  • Mampu menggunakan Microsoft Office; Word, Excel, dll.
  • Mampu ketik cepat.

 

Corporate Sales (B2B) Manager – Jakarta

Responsibilities : Maintaining healthy and productive relationship with current retail partners. Utilizing previous network(s) to expand retail partner network(s) and corporate sale (B2B)

Responsibilities: 

  • Maintaining healthy and productive relationship with current retail partners.
  • Utilizing previous network(s) to expand retail partner network(s) and corporate sale (B2B) activities.
  • Monitoring and developing capabilities of current corporate sales executive(s).
  • Hiring additional capable corporate sales executive(s) to grow and expand corporate sales activities (B2B).
  • Presenting products and partnership benefits to potential retail partners.
  • Meeting corporate sales target set by upper management.
Requirements :
  • Between 30 – 40 years old.
  • Must hold a bachelor’s (S1) degree in Business Admininstration/Marketing/Communication.
  • At least 3 years experience conducting and managing corporate sales activities.
  • Has prior experience managing and developing corporate sales executives.
  • Capable of driving motorcycle and car. Must own motorcycle/car.
  • Possess excellent leadership qualities.
  • Capable of interacting in English.
  • Proficient with Microsoft office.
  • Attractive, confident and neat.
  • Friendly and pleasant personality.
  • Placement : Jakarta only
Abilities:
  • Can present and express ideas, concepts and partnership proposals proficiently.
  • Organized and detail-oriented.
  • Ambitious and result-oriented.
  • Has prior experience training, mentoring, and developing corporate sales executives.
  • Confident and comfortable presentating in front of small to medium-sized audience.
  • Can work and focus under extreme pressure.
  • Comfortable with sales targets and deadlines.
  • Capable of monitoring and managing resources effectively and efficiently.

 

Teknisi – Jakarta

Responsibilities : Melakukan pemasangan/perawatan produk YUKI sesuai arahan dari Customer Service Officer (CSO). Mencapai target bulanan yang diberikan oleh Customer Service Manager.
Responsibilities: 
  • Melakukan pemasangan/perawatan produk YUKI sesuai arahan dari Customer Service Officer (CSO).
  • Mencapai target bulanan yang diberikan oleh Customer Service Manager CSM).
Requirements :
  • Usia 20 – 35 tahun.
  • Minimal pendidikan SMU/SMK/D3/STM di semua bidang.
  • Memiliki integritas.
  • Rajin dan rapih.
  • Kondisi fisik kuat.
  • Memiliki kemampuan angat benda diatas 25 kilogram.
  • Mampu menggunakan motor.
  • Menyukai tantangan dan ambisius
Kompetensi:
  • Dapat bekerjasama dengan baik dengan rekan kerja

 

Sales Consultant

Responsibilities : Memberikan Solusi dan Konsultasi tentang masalah air kepada Customer Mencapai Omset penjualan yang di tentukan oleh Pimpinan Sales Division

Responsibilities: 

  • Memberikan Solusi dan Konsultasi tentang masalah air kepada Customer
  • Mencapai Omset penjualan yang di tentukan oleh Pimpinan Sales Division
Requirements :
  • Usia 25 – 40 tahun
  • Minimum pendidikan SMU/SMK/D3/S1 di semua bidang
  • Pemahaman mengenai pemasaran dan penjualan
  • Pengetahuan mengenai produk perusahaan ( akan ada training Produk )
  • Kemampuan negosiasi
  • Kemampuan presentasi dan komunikasi ( Akan ada Training Public Speaking )
  • 1 – 5 tahun pengalaman yang bervariasi dalam bidang pemasaran dan penjualan
  • Ramah dan Percaya Diri & berpenampilan Menarik
  • Menyukai Tantangan
  • Penempatan : Jakarta – Surabaya
Kompetensi:
  • Kepemimpinan
  • Results oriented
  • Dapat bekerjasama
  • Integritas
  • Membina hubungan
  • Pendekatan interpersonal

 

Customer Service Officer (CSO) – Jakarta

Responsibilities: 

  • Mengatur jadwal teknisi secara efisien untuk menangani komplain konsumen atau melakukan pemasangan/perawatan produk YUKI.
  • Menangani keluhan konsumen yang berhubungan dengan produk YUKI.
  • Menawarkan jasa after-sales service dan pengantian spare-parts untuk produk YUKI.
  • Mencapai target bulanan yang diberikan oleh upper manajemen dari segi customer coverage.
Requirements :
  • Usia 25 – 40 tahun.
  • Minimal pendidikan SMU/SMK/D3/S1 di semua bidang.
  • Minimal 2 tahun pengalaman dibidang customer service.
  • Pemahaman mengenai customer service.
  • Memiliki integritas.
  • Menyukai komunikasi dan membangun hubungan dengan konsumen.
  • Ramah dan percaya diri.
  • Menyukai tantangan dan ambisius.
Kompetensi:
  • Dapat bekerjasama.
  • Membina hubungan.
  • Pendekatan interpersonal.
  • Kemampuan komunikasi secara jelas lewat telpon.